Payment

There is a one time, 15-minute, free consulting option for clients to explore our services, and determine whether or not we can offer appropriate assistance.

 

We bill by the hour.

Please note, that after each 20-minutes, a complete hour will be billed.  (e.g.: the lesson/assessment/consultation goes 1 hour and 20 minutes, at which point the client will be billed for 2 hours).

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Travel time

We will work on a sliding scale when it comes to travel time, but outside of the city-bounds of Greater Vancouver, travel will be billed by the hour.  We will give an estimate of this fee using Waze and/or Google maps.

Consultations requiring extensive travel, such as overnight hotel stay and/or plane ride, a flat fee will be assessed and communicated before accepting the contract.

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We require a 24-hour cancellation notice.

This means a message, or email regarding the cancellation must be received no later than 24-hours before your appointment (i.e., if the appointment is for May 8, 8:30am, we should receive cancellation notice no later then 8:29:59am May 7th). If we arrive at the appointment and the client is a no-show, a 1 hour fee will be billed to the client.

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We accept

eTransfer or checks.

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Payment is due upon services rendered.

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